Reliable Outsourced —
At Tech BPO, we take pride in being a top outsourced call centre service provider. By using our shared agent pool, you can save on outsourcing costs and still provide your customers with 24/7 call center services. Our trained agents are always available to assist with sales and service needs, so your customers never have to wait on hold or speak with inexperienced operators. We’ll work with you to create a personalised call centre script that makes callers feel like they’re speaking directly with your business, rather than a call centre.
Tech BPO Call Center Company
We understand that happy customers are the cornerstone of a successful business. Our dedicated team of customer service experts are trained to handle any and all customer concerns with care and professionalism. We strive to leave every caller feeling satisfied and valued, so they will not hesitate to spread positive feedback about your business.
Virtual Assistant Services
Optimise workload with professional virtual assistant services.
Call Inbound Answering
Retain customers and capture new ones with live phone answering.
Live Chat Customer Support
Raise client expectations with friendly and reliable live chat support.
Increase sales with order taking and upselling tricks.
Virtual Receptionist Services
Personalised customer experience with a virtual receptionist.
Generate more leads for the sales team to close deals.
ReliableOutsource Call Center Agency
With our marketing-friendly tools and resources, your outbound initiatives such as telesales and surveys won’t miss a beat! We’re more than just an answering service, at Tech BPO we have a bustling outbound call support system too. Our dedicated agents receive in-depth training on your products and services to conduct effective outbound calls.
We offer a variety of outbound call center services, including telesales, lead generation, appointment setting, customer surveys, and market research.
Outbound call center services can benefit your business in many ways, including increased sales, improved customer satisfaction, and enhanced market intelligence.
Our agents receive extensive training on your products and services, as well as your brand and messaging. We work closely with you to establish the perfect call centre script so that callers will think they’re speaking to your business, not a call centre.
We use advanced quality analytics tools to monitor and track agent performance and ensure consistent quality of outbound calls. We also have a dedicated quality assurance team that conducts regular audits.